Barchester – Washington Grange Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds41
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-02-02
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth65
- Compassion & dignity65
- Cleanliness65
- Activities & engagement55
- Food quality55
- Healthcare60
- Management & leadership68
- Resident happiness60
What inspectors found
Inspected 2019-02-02
Is this home safe?
Is the care effective?
The home was rated Good for Effective at its last inspection. This domain covers training, care planning, healthcare access, and nutrition. The home specialises in dementia care, so effective practice in this domain means staff should understand dementia-specific approaches and care plans should reflect individual histories and preferences. No specific detail about training content, care plan quality, GP access, or food provision is included in the published inspection text. The rating implies inspectors found no significant failures in these areas.Is this home caring?
Washington Grange was rated Good for Caring at its last inspection. This domain covers staff warmth, dignity, respect, and how staff support independence. A Good rating here means inspectors did not find evidence of unkind, dismissive, or undignified treatment. The home specialises in dementia care, where non-verbal communication and knowing the individual are as important as any formal process. No specific observations, such as staff using preferred names, unhurried interactions, or responses to distress, are recorded in the published text.Is the home responsive?
The home was rated Good for Responsive at its last inspection. This domain covers activities, individual engagement, and end-of-life care. Washington Grange specialises in dementia care, which means responsiveness should include tailored individual activities, not just group programmes, and care that adjusts as the condition progresses. No specific detail about the activities programme, one-to-one engagement, or end-of-life planning is included in the published inspection text. The Good rating implies inspectors found no significant failures in these areas.Is the home well-led?
Washington Grange was rated Good for Well-led at its last inspection. A named registered manager, Ben Lee Patterson, is recorded, and the nominated individual is Dominic Jude Kay. The home is operated by Barchester Healthcare Homes Limited, a large national provider. A Good Well-led rating implies inspectors found governance processes, staff culture, and management visibility to be satisfactory. No specific detail about manager tenure, staff feedback mechanisms, incident learning, or quality monitoring is included in the published text.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65, including those with dementia. As a residential care home, they support people with personal care needs rather than complex nursing requirements. For those considering dementia care, it's worth discussing the team's experience with different types of dementia during your visit. Understanding how the home supports residents as their needs change will help you make the right choice. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Washington Grange holds a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, observations, or testimony, so scores reflect a cautious reading of general compliance rather than richly evidenced quality.
Homes in North East typically score 68–82.Worth a visit
Washington Grange, on Burnhope Road in Washington, was rated Good across all five inspection domains at its last inspection in January 2022. The home is run by Barchester Healthcare Homes Limited and specialises in dementia care and care for adults over 65, across 41 beds. A named registered manager is in post, and the overall picture from the inspection is one of a home meeting the standard required for a Good rating without any domain falling short. The honest limitation here is that the published inspection text contains very little specific detail: no direct observations of staff interactions, no resident or relative quotes, and no examples of specific practice. A Good rating is genuinely reassuring, but it tells you the minimum rather than the full picture. When you visit, ask to see last week's actual staffing rota (not a template), check how many permanent versus agency staff worked on nights, and ask the manager to describe a specific example of how staff supported a resident with advanced dementia recently. What you observe in the corridors in those first ten minutes will tell you as much as any inspection rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Barchester – Washington Grange Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Barchester – Washington Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Residential care with dementia support in Washington
Washington Grange – Expert Care in Washington
Washington Grange provides residential care for older adults in Washington, including those living with dementia. The home focuses on building relationships between residents and staff, though families considering dementia care should visit to discuss specific support needs and ensure the right fit.
Who they care for
The home cares for adults over 65, including those with dementia. As a residential care home, they support people with personal care needs rather than complex nursing requirements.
For those considering dementia care, it's worth discussing the team's experience with different types of dementia during your visit. Understanding how the home supports residents as their needs change will help you make the right choice.
“Visiting Washington Grange will give you the clearest picture of whether it's the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Washington Grange holds a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, observations, or testimony, so scores reflect a cautious reading of general compliance rather than richly evidenced quality.
Homes in North East typically score 68–82.Worth a visit
Washington Grange, on Burnhope Road in Washington, was rated Good across all five inspection domains at its last inspection in January 2022. The home is run by Barchester Healthcare Homes Limited and specialises in dementia care and care for adults over 65, across 41 beds. A named registered manager is in post, and the overall picture from the inspection is one of a home meeting the standard required for a Good rating without any domain falling short. The honest limitation here is that the published inspection text contains very little specific detail: no direct observations of staff interactions, no resident or relative quotes, and no examples of specific practice. A Good rating is genuinely reassuring, but it tells you the minimum rather than the full picture. When you visit, ask to see last week's actual staffing rota (not a template), check how many permanent versus agency staff worked on nights, and ask the manager to describe a specific example of how staff supported a resident with advanced dementia recently. What you observe in the corridors in those first ten minutes will tell you as much as any inspection rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Barchester – Washington Grange Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Barchester – Washington Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Residential care with dementia support in Washington
Washington Grange – Expert Care in Washington
Washington Grange provides residential care for older adults in Washington, including those living with dementia. The home focuses on building relationships between residents and staff, though families considering dementia care should visit to discuss specific support needs and ensure the right fit.
Who they care for
The home cares for adults over 65, including those with dementia. As a residential care home, they support people with personal care needs rather than complex nursing requirements.
For those considering dementia care, it's worth discussing the team's experience with different types of dementia during your visit. Understanding how the home supports residents as their needs change will help you make the right choice.
“Visiting Washington Grange will give you the clearest picture of whether it's the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
